Who is Hello Direct?
Hello Direct has been the leading developer and direct marketer of desktop
telephony products since 1987. We have grown from a small handful of visionaries
to a well recognized business-to-business leader in telecommunications solutions.
In November, 2000, Hello Direct merged with and became a cooperating unit
of GN Netcom (a world leader in hands-free communication technologies), a
unit of GN Great Nordic Ltd., a public company traded on the Copenhagen and
London Stock Exchanges. For further information about the Hello Direct Purpose,
Mission, and Values, please
We listen to you.
Today Hello Direct and its web site, HelloDirect.comthe leading online
resource for telecom products, information, and servicefocus on the
needs of small businesses and telephone-intensive individuals. We develop
our entire product offering in direct response to what our customers ask for.
We are customer driven.
We are innovators.
In 1991 we were first to market with a wireless telephone headset. This headset enabled you
to multi-task while talking on the phone, and simultaneously walk up to 150 feet from your
desk. It was a boon to small businesses where both time and freedom were in short supply.
Today we offer a number of hands-free and cordless headsets and belt packs delivering even
more flexibility, including the award-winning GN Netcom 9120 2.4 GHz Cordless Headset and the GN
Netcom Ellipse 2.4 GHz Cordless Belt Pack, among others.
We offer superior solutions.
Currently Hello Direct provides more than 800 high-quality, business-oriented telephony
solutions including Hello Direct and GN Netcom-brand products as well as those from leading
manufacturers such as Polycom, AT&T, Nortel, Panasonic, Siemens, Motorola, and many others.
We rigorously evaluate our products for quality, reliability, comfort, ease of use, and ease
of installation. We then screen the products, and test, test, test.
Our web business alone is growing by more than 100% year to year. In cooperation
with carefully chosen partners, HelloDirect.com also provides a host of online
services to help keep your business competitive. If you have any questions
about Hello Direct or the solutions we provideor those you'd like us toplease
contact us at firstname.lastname@example.org.
Or call our toll-free number, 1-800-435-5634 (1-800-HELLO34).
Why buy from us?
Historically, Hello Direct has operated its business according to 4 core principles. In
addition to taking your input very seriously and translating it into effective product solutions,
we offer you a complete package, including:
- Fast delivery
- Easy ordering
- Total support
- 100% Satisfaction guarantee
You'll get it fast.
You need it yesterday. Well, we can't turn back the clock, but we can do
everything humanly possibleand moreto get your order out quickly.
Fortunately, 95% of our orders ship overnight, so you can have yours in
1 or 2 days…or even sooner.
To help you get what you need now, we stock a multi-million-dollar onsite
inventory. We also buy in large volume and demand fast shipment from our
suppliers, and that further ensures our ability to respond to you in real-time.
Our robust information systems and an operations infrastructure provide
You won't believe how easy it is!
You can shop from the HelloDirect.com web site, or via the Hello Direct
paper catalog call 1-800-435-5634 (1-800-HELLO34) or click on the home page
link for a subscription). Either way, it's simple, convenient, fast. We
answer our e-mails (and our telephones) quicklythat can be critical
to your business. Our web site is accessible 24 hours a day, 7 days a week,
and you can call Hello Direct any time Monday through Friday, 8 a.m. to
8 p.m. EDT (5 a.m. to 5 p.m. PDT).
You'll be totally supported.
It's only natural to worry about compatibility; each product you buy must
seamlessly interact with all the other products in your office. Well, Hello
Direct products generally don't require much "support," for we design them
to be easy to set up and use. But if you do need help, it's available. We
educate our sales and support reps extensively, so they're equipped to recommend
the best solutions for your unique situation, every time.
After the sale, our technical support staff (1-800-964-6444) can help you
with additional installation, system add-ons, and so on. This support is
FREEyou don't even have to pay for the callfor as long as you
own the product. You're also protected on most products, by a 30-day money-back
guarantee (contact us within 30 days of your invoice date for a complete credit,
exchange, or refund), and a 2-year product warranty (on most Hello Direct and
GN Netcom-brand products). What's more, we'll keep you informed. More than 200,000
business customers have opted into HelloDirect.com's bi-monthly
an e-mail newsletter featuring product reviews, telephony tutorials, industry
news, and advance notice about upcoming special offers. You can also stay
current with the news and reviews on our web site. Simply click
You must be satisfied.
In fact, if you're not completely satisfied we want to know about it. Now, with all
these reasons for buying from Hello Direct and HelloDirect.com, you owe it to yourself
to try us…today! And feel free to contact us any time at